Pizzino Support

Need help or want to report a problem? Email thebigmikeusa@gmail.com. We normally respond within 24 hours.

Frequently asked questions

How does message deletion work?

Messages are intended to be deleted automatically 24 hours after sending for all room participants. Technical or moderation records may be retained longer when needed for safety or legal reasons.

How do I report a message or block a user?

Press and hold a message in chat, then choose “Report message” or “Block.” Reports are reviewed as quickly as possible, normally within 24 hours.

How do I delete my account?

Open Settings → Delete account and data. If that option is unavailable or does not work, email support with your nickname and approximate usage dates.

What should I include in a support request?

Include your nickname, app version, iOS version, approximate date and a concise description. Do not send private chat content unless needed to investigate the issue.

Safety

If you feel in immediate danger, contact local emergency services. Blocking and reporting inside Pizzino do not replace police, medical or emergency assistance.

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